How to Customize/Edit SMS Reminders

Updated 9/5/2026

Cohere allows the coaches to send automated SMS Reminders to clients enrolled on the services. Personalizing your SMS Reminders helps you stay connected with clients in a way that feels authentic and on-brand.

By customizing your SMS Reminders,  you can make every message reflect your business personality. 

 


🔧 How to Customize/Edit SMS Reminders

 

Step 1: Open Your Service Settings

From your Business Dashboard, click the name of the service you want to customize.


Then, navigate to the Emails and SMS tab inside that service.


 

Step 2: Customize/Edit Branding

 

On the Emails and SMS page, click the SMS Notifications button.




Step 4: Enable/Disable SMS Reminders

 

You can toggle on/off the buttons right next to each SMS reminder to Enable/Disbale the SMS reminders 


 


Step 3: Save the Changes


Once you add the changes, click OK

 



🎉 You’ve successfully customized/Edited your SMS reminders to reflect your communication style!

 

💡 Need help?
If you get stuck or have questions, our team is here for you! Reach us anytime at support@cohere.live and we’ll get back to you quickly. 🚀

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