FAQ

• Marketing Opt-In and Notification Preferences for Your Services

  You can now control how marketing consent is collected from clients in regulated regions, and your clients can manage their notification preferences directly from their service view. This update gives you a clearer way t

• How to Access the Marketplace from the Business Dashboard

  ✅ Why this is relevant: Accessing the Marketplace allows you to explore and manage available offerings, helping you connect with services and opportunities within the platform. How to Access the Marketplace from the Busi

• How to Set Up a URL Redirect for Your Custom Domain

  At Cohere, we know many coaches prefer to use their own custom domain for their website. This guide will show you how to set up a URL redirect from your custom domain to your Cohere subdomain (for example: coachfirstname

• How to Add Sessions to Your Calendar on the Cohere App

  Keep your schedule organized by adding your upcoming Cohere sessions directly to your preferred calendar, right from the Cohere Mobile App . You can easily sync sessions to Google Calendar or download them as iCal files

• How to Change Your Email Address as a Coach

  Cohere makes it easy to update your email address so you never miss important notifications or client updates. Keeping your preferred email current ensures smooth communication and access to your coaching tools. How to U

• How to Fix: Sessions Not Appearing on Calendar as a Creator

  Sometimes, scheduled sessions on the Cohere platform may not automatically appear on your connected calendar . Don’t worry — this can usually be fixed quickly by following a few simple steps. 📩 Note: Sessions scheduled

• How to Reset Your Password

  If you ever forget your password or can’t log into your account, Cohere makes it simple to reset it and regain access. Whether you’re a coach or a client , you can update your password in just a few steps. How to Reset Y