FAQs for Group, Membership, Workshop & Communitiy Services

Find quick answers to common questions about setting up, managing, and running your Group Services, Memberships, Workshops, and Communities on Cohere.

• How to Approve or Reject Community Posts in Your Communities

  For certain communities, it may be helpful to review posts before they go live to maintain a safe, supportive, and on-topic environment. Cohere now allows creators to require admin approval for community posts before the

• How to Delete or Archive a Service

  Once you’ve finished providing a service — or no longer need it on your dashboard — you can choose to delete or archive it. This helps you keep your workspace organized and ensures only your active offerings appear in yo

• How to Use Notes in Group Courses, Workshops, Memberships, Community

  Cohere has upgraded Notes to make it easier to collaborate with clients during sessions and keep everything in one place. You can now share live session notes, access past notes instantly, and manage everything directly

• Rich Text Formatting Inside Communities

  Community posts on Cohere now support rich text formatting , giving you more control over how your content looks and reads. You can use bold , italics , <u>underline</u>, and even paste styled text directly into your pos

• Testing Mic, Camera & Audio Selection Before Cohere Video Sessions

  Before joining a live Cohere Video session, it’s important to test your microphone, camera, and audio setup. Doing a quick check helps ensure everything works smoothly — so you can focus on your session without any tech

• How to Disable the Auto-Complete Live Sessions

  How to Disable Auto-Complete Step 1: Go to Step 3 (Sessions) While creating or editing a service, navigate to Step 3: Sessions in your setup process. Step 2: Locate the Auto-Complete Option Scroll to the bottom of the pa

• Changing the Language of Your Service

  Cohere now allows you to create and offer your services in English , German , or Spanish — across the entire web experience. From your landing pages to checkout and session delivery, everything will appear in the languag

• How to Add Testimonials to a Service

  Testimonials are a powerful way to build trust and credibility. By adding positive feedback from clients to your services, you can help potential clients see the real value of your coaching and increase conversions direc

• How to Create a Text-Based Self-Paced Content

  Cohere allows creators to build text-based self-paced content for Group Courses, Communities, Memberships, and Workshops . Previously, self-paced modules supported only videos, audio, and uploaded documents with simple t

• Customizing Branding, Email Notifications and Reminders for a Service

  Personalizing your email notifications helps you stay connected with clients in a way that feels authentic and on-brand. By customizing your email templates, adding your logo, and adjusting colors, you can make every mes

• Sharing Files and Resources with Clients and Creators

  Sharing files and resources with your clients or fellow creators helps everyone collaborate more effectively on Cohere. It makes it easy to share important materials, keep everyone on the same page, and strengthen commun

• How to Add Files to a Service

  Coaches can share files such as PDFs, images, and documents with clients to provide additional resources or learning materials. Attaching files to sessions or adding them to your service’s Resources tab helps clients eas

• How to Remove Clients from a Groups, Memberships, Workshops or Communities

  If a coach decides that a client should no longer have access to group content, discussions, or materials, Cohere makes it easy to remove clients from a Group Service , Membership , Workshop, or Community . This ensures

• How to Add a Partner Coach or Team Member to a Group, Membership, Workshop, or Community Service

  Cohere makes it easy to collaborate with other coaches or team members by allowing you to add partner coaches to your group-based services. Partner coaches or team members can: Edit the course or service Launch and join

• How to Duplicate a Service

  The Duplicate Service feature is a time-saver for coaches who want to recreate the same service multiple times without starting from scratch. When you duplicate a service, all service information (titles, descriptions, b

• How to Create Payment Pages for Group Courses and Workshops

  Payment pages for Group Courses and Workshops allow you to manage how participants access and pay for your programs. All pricing options: free access, full payment, and split payments are configured within the Pricing st

• How to Launch a Session Inside a Service

  Once a client signs up for a service that includes live sessions, they are automatically booked for all session times. When it’s time for a session to begin, the creator launches it directly from their dashboard to lead

• How to Enable Split Payments for Group Services and Workshops

  Split payments allow clients to pay in smaller, more manageable amounts instead of one lump sum. This flexible option helps creators make their programs more accessible — especially for higher-priced offerings — and enco

• How to Record a Live Video Session

  Recording your sessions allows you and your clients to revisit key moments and insights anytime. Creators can review sessions for follow-up notes or training purposes, while clients can replay recordings to reinforce lea